CORPORATE - SYSTEMS ENGINEER
The System Administrator supports multiple technologies as well as addressing escalated support requests from the help desk. Ideal candidates have several years’ experience with Windows servers and desktops, a variety of application support, in-depth knowledge of virtualization platforms, while providing efficient and friendly customer service.
Successful candidates will be able to multi-task and possess exceptional organization skills. They will use their experience to systematically problem solve while communicating effectively in a team environment. The role is ideal for detailed driven, fast-paced professionals with a focus on providing outstanding customer service.
What to Expect:
§ Configuration and support of WAN & LAN technologies, specifically Cisco FTD, Nexus, & Meraki
§ Configuration and support of Microsoft server operating systems and applications.
§ Configuration and support of virtualization platforms, specifically VMware
§ Administration and support of Microsoft Office 365
§ Administration and support of various security platforms
§ Administration and support of backup and replication technologies
§ Investigates and coordinates the resolution of complex technical services and project-related issues
§ Organizes and prioritizes technical issues and tasks
§ Advises on the correct and effective use of system and software to ensure that services meet all agreed performance targets, service levels, and technical requirements
§ Presents solutions, which would enhance the performance of existing infrastructure or applications
§ Monitor network performance and provide needed support
§ Produce, maintain and update technical documentation
Ø Bachelor’s Degree in related field preferred, or equivalent experience
Ø Extensive knowledge in virtualization environments, with a focus on VMware
Ø Extensive networking knowledge
Ø 5+ year(s) supporting Windows server environments and applications, specifically:
o Microsoft Windows Server
o Active Directory, DNS, DHCP, Group Policies
o Desktop operating system support
Ø Experience maintaining and troubleshooting VoIP systems, specifically Avaya systems
Ø Certifications in Microsoft platforms, VMware, or other related technologies preferred
Ø Flexibility to accommodate after-hours maintenance windows or troubleshooting
Ø Excellent communication skills, both written and verbal
Ø Flexible scheduled to allow occasional travel
- Grupo de puestos IS-IT
- Tipo de pago Salario
- 9540 San Jose Blvd, Jacksonville, FL 32257, EE. UU.